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Paul wurde von einem Team von Spezialisten aus den Bereichen Neonatologie, Engineering, Hardware- und Softwareentwicklung und Special Effects Design entwickelt. Das ganze Team vereint die Motivation, die realistischsten Kindersimulatoren weltweit zu entwickeln. Solltest du inhaltliche Fragen zum Thema neonatologische Simulation oder technische Unterstützung bei der Verwendung von Paul haben, stehen Dir unsere SpezialistInnen sehr gerne jederzeit zur Verfügung und freuen sich auf Deine Kontaktaufnahme!
We are simulation trainers ourselves and know how tedious it can be when a simulator won’t work like it’s supposed to. Feel free to contact our specialists if you encounter any type of technical problem.
We are constantly developing new features for Paul. To ensure that you can use all of Paul's features, you should always update to our latest software. Contact our software team to find out if there is already a software update for your Paul.
You don't train with Paul yet and would like to find out more about him? Simply make an appointment for an online demo. Our neonatologists will be happy to show you what and how you can train with Paul. We look forward to hearing from you!
Can't find what you're looking for?
Simply contact our support team either by email at support@simcharacters.com or by phone & WhatsApp at +43 1 58120 94 0.
Please switch off your Paul immediately via software or the included magnet and don’t turn it on again. Please place Paul’s head ideally with an 45° angle upwards and contact our support team by email at support@simcharacters.com or by phone and WhatsApp at +43 1 58120 94 0.
Our support team is at your disposal for software updates. Simply send us an email at support@simcharacters.com and we will contact you immediately to arrange an appointment for the software update.
We will arrange an appointment for you and carry out the software update via remote maintenance. To do this, you need to connect Paul's router to the internet and our support team will then take care of everything else.
Spain
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28223 Pozuelo de Alarcón – Madrid
Phone: 902 196 788 | (+34) 91 382 08 88
Czech Republic
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Czech Republic
Phone:Â +420 545 235 668
Romania
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București
Phone: +40 213 485 272
Ireland
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Telefon: +353 1 2050530
Turkey
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Israel
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Tel Aviv
Phone: +972-3-6864404
Russia
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Germany
Phone: +49-7195-590-98-75
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Osaka 542-0081,
Phone: +81-6-6252-5411